PRIVACY POLICY

Privacy Policy – Pangaia Seaside Hotel Adults Only

The Privacy Policy of Pangaia Seaside Hotel Adults Only has been designed in a way that allows you to understand which information we collect regarding your online browsing, why we collect it, how you can view/receive this information, and how you can proceed with its permanent deletion. This Privacy Policy applies to the website with the domain name pangaiahotel.com.

User Privacy and Data Protection

The continuous flow of data on the internet has become part of everyday life! However, the collection and processing of such data should only be done when deemed necessary and legally justified. In accordance with applicable legislation and the code of conduct governing our company, we, as Pangaia Seaside Hotel Adults Only, are committed to not selling, renting, distributing, or publicly disclosing your personal information in any way.

Relevant Legislation

Along with its internal systems, our website is designed to comply with national, European, and international legislation regarding data protection and user privacy. At the same time, our company is committed to further compliance and adapting the website to any potential future changes in legislation. The relevant legislation we refer to above is as follows: EU Data Protection Directive 95/46/EC (DPD), EU General Data Protection Regulation 2016/679 (GDPR), Law 2472/1997 on the Protection of Individuals from the Processing of Personal Data. What kind of information do we collect? We collect information that helps us improve the services we provide to you! The data we collect is used exclusively for the services you request and, under no circumstances, is shared with third parties. Our website collects cookies and, in certain cases only, IP addresses, but does not collect, process, or store personal data related to their use. Additionally, whenever you complete an interest form on our website, we collect information that is handled as personal data. Personal data refers to the information you provide that specifically identifies you, such as your name, email address, and mobile phone number.

How do we collect personal data?

First, when you submit your details via a contact form on our website for our services, we receive an email containing this information. This email is sent via the SMTP (Simple Mail Transfer Protocol) protocol. The SMTP servers are protected by a TLS or SSL certificate, meaning that the email content is encrypted before being transmitted over the internet. Then, the content is decrypted by local computers and devices. The information collected is stored in our website’s database. This process helps in carrying out certain procedures—such as keeping your information in case the email cannot be received via the SMTP server. Additionally, when you choose to receive our newsletter in your email inbox, your email address is stored on our website, received via email, and forwarded to MailChimp, which provides email marketing services for our company. Your email address will remain in MailChimp’s database as long as we continue using their services or until you explicitly request to be removed from our mailing list. Please note that as long as your email address remains in MailChimp’s database, you will receive periodic emails from us. If you are under 16 years old, you must obtain consent from your parents before subscribing to our newsletter. We consider MailChimp as a third-party data processor.

How do we use personal data?

We use the information we collect in the above manner, such as your email address and mobile phone number, so that we can interact with you more directly and effectively! As we aim to ensure your satisfaction, we request your consent for processing your information for specific purposes. We inform you that you have the right to withdraw your consent at any time.

How do we protect your data?

Our website uses an SSL certificate. SSL ensures a secure connection between the server hosting our website and the browser you are using. Any data transferred (files, personal details, etc.) to and from our website is encrypted, making it impossible for any third party to access or intercept it without the necessary authorization. We are committed to successfully protecting your personal data from the moment it is collected through our website. However, in the rare event that we learn of a security breach, we will notify you promptly so you can take the necessary protective measures. Lastly, we retain your personal data only for as long as needed to fulfill the purpose for which it was collected. If you wish to obtain the data we hold about you, you can send an email with the subject “REQUEST FOR PERSONAL DATA REPORT.” If you wish to permanently delete your data from our company’s database, you can send an email with the subject “REQUEST FOR DELETION OF PERSONAL DATA.”

Data Breaches

Any potential breach of this website’s database or a third-party data processor’s database (if it is brought to our attention), which results in the theft of personal data stored in a recognizable form, will be communicated promptly to all directly affected parties. Additionally, it will be reported to the competent authorities within 72 hours of the breach.

Changes to our Privacy Policy

This privacy policy may be modified periodically to comply with the legal framework or developments in the field of personal data protection, as it has been created based on the current legislation. Customers and users of this website will not be notified of these changes in the form of alerts. For this reason, we recommend regularly checking this page to stay informed about any additions or changes to our privacy policy, which will always be in compliance, as mentioned above

Third Party Tools

This website collaborates with certain third-party providers who offer the necessary tools for processing the personal data we collect on our behalf. These third parties are carefully selected and fully comply with the relevant legislation.

Google Analytics

We use Google Analytics to monitor user interactions with our website. We utilize the data provided to determine the number of people using our site, understand in-depth how users find and navigate through our website, and analyze their navigation journey within it. Google Analytics records data such as your geographical location, your device, your browser, and your operating system. However, none of this is considered personal data. Additionally, Google Analytics records your computer’s IP address, which could potentially be used for identification. However, we do not have access to this information. Google (Privacy Policy).